Spa reservations can be made through telephone by dialing Ext…5… or directly at reception or Spa reception. When making a booking, your name and room number are required. Advanced bookings for spa services and facilities are highly recommended to ensure availability. Our spa manager and receptionists are available to advise and assist you with your treatments.
Hours of operation
Open daily from 9:00 am to 9:30 pm. Earliest treatment is at 9:00 am & 8:30 pm for last treatment.
Please check-in at the spa reception at least 5-10 minutes before your scheduled appointment.
Wear bathrobes and comfortable clothing. We provide bath towels and disposable underwear in our locker rooms.
Late arrivals will be subject to time deduction, so as not to inconvenience other guests. However, if there are no other guests booked following your treatment, then treatyourment will last for the full duration. If you arrive 15 minutes late for any treatment, you will be asked to reschedule.
Avoid bringing personal belongings (jewelry, extra clothes, hand bags, watch, wallets, cell phones). We recommend that no jewelry be worn at the spa. The management and staff is not responsible or liable for any lost, stolen, or damaged property or money in or about our premises.
Should you need to reschedule, change or cancel an appointment, a 3-hour notice is required to help us reschedule your appointment, subject to space availability. Please be informed that a fifty percent charge will apply for cancellations or rescheduling, advised under 2 hours. All no shows will incur one hundred percent charge.
Your personal needs are important to us. We kindly request that at the time of reservation you inform the spa manager or the receptionist of any physical or medical condition such as diabetes, high blood pressure, heart conditions, recent surgeries, allergies, mobility impairment or disabilities, menstrual period, or if you are pregnant.